Supporting team members' improvement is an excellent quality of managers and leaders. For managers, improvement leads to better results. For leaders, assisting team members to improve develops a trusting relationship important to employee motivation and morale. However, team members have to want to improve. Psychological theories of interest are the underpinnings of successful improvement programs.


Reprinted (or Adapted) with Permission from The Journal of Medical Practice Management┬«, Volume 36, Number 1, pages 30-33, Copyright 2020, American Association for Physician Leadership┬«, 800-562-8088, 

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