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Voluntary Termination Intention

by David F. Smith, Ph.D., CFP® Are They Thinking of Quitting? Yes. Leadership studies find that each employed person has a degree of what is called voluntary termination intention (VTI) and CFP® firms are not immune to this employee characteristic. VTI came up during table-talk at an FPA® Chapter meeting: "Millennials just up and leave," compl...
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Promoting Improvement: A Key to Teamwork Excellence

by David F. Smith, Ph.D., CFP® Providing great service to clients is critical for CFP® practitioner firms to succeed. Perhaps it goes without saying that having team members get better at what they do leads to excellence, but there is much more to "improvement" than job excellence. File Name: Jul-2018-Improvement-JFP1 File Size: 80 kb Download...
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