Promoting Improvement as a Leadership Behavior

Promoting Improvement: A Key to Teamwork Excellence

by David F. Smith, Ph.D., CFP® in the Journal of Financial Planning - July 2018

Providing great service to clients is critical for CFP® practitioner firms to succeed. Perhaps it goes without saying that having team members get better at what they do leads to excellence, but there is much more to "improvement" than job excellence. PDF Below.

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