Abstract Medical practice leaders may be tempted to foster a servant leadership (SL) style of leading. To do this, leaders must understand what SL means and what it contains. Also, an awareness of the difficulty of this goal could temper their enthusiasm. There are great organizations that do exhibit SL throughout their organizations, but it is als...

Abstract for Consider Apologizing to Employees (2021) (View and download the article below).Medical practices sometimes make mistakes regarding their employees that cause some or all employees to react with negative attitudes and behaviors. This is a psychological contract breach and is associated with many negative outcomes. A significant way to r...

Coach Vince Lombardi exhorted his players, telling them, "Winners never quit and quitters never win." Following this advice in a practice can lead to costly problems because sometimes quitting a project is the best option. Not quitting could result in throwing good money after bad. Practice leaders need to be aware of this possibility and use their...

Download the PDF below Eagle Scouts and the College Admissions Process: How to use your Scouting experience to win the spot We know Scouting is special, and the Eagle Scout Award is evidence of a special Scout. Too bad your college admissions officer couldn't have been at your Court of Honor because then they would know that a Scout is a Leader, is...

Abstract Voluntary turnover of valuable employees is costly in many ways to organizations. Organizational leaders should consider human resource development (HRD) practices to mitigate these expenses. Even the intention to quit without actual departure can be costly. The problem considered here was that there lacked research regarding the use of a ...

Supporting team members' improvement is an excellent quality of managers and leaders. For managers, improvement leads to better results. For leaders, assisting team members to improve develops a trusting relationship important to employee motivation and morale. However, team members have to want to improve. Psychological theories of interest are th...

If you are an experienced leader and are concerned with possible or actual staff turnover, then this workshop can help. The Five Behaviors that research has shown that affect the leader-member exchange quality the most are practiced so you can include them in your every day work to reduce Voluntary Termination Intention. This is a 70-90 minute work...

If you are an experienced leader and want to sharpen your leader-behavior skills, then this is a great workshop. The Five Behaviors that research has shown that affect the leader-member exchange quality the most are practiced so you can include them in your every day work. This is a one day workshop that provides participants tools to better work w...

If you are not yet a team leader, there is a workshop designed for those interested in learning about leadership and allows participants to develop capabilities for working with their supervisor/manager/team-leader. "It takes two to Tango" and both leader and follower benefit from our research as applied in our workshop. This is a one day workshop ...

This program for leaders is a workshop series comprised of an initial day, an advanced day, and a maintenance day. The initial day establishes the baseline, goals, and growth plans for the participant. The advanced day comes a few months later to review progress, set new goals, and make new plans. The maintenance day is a session for coaching on sp...

Understand the Behaviors of Leaders and Team Members to Improve Your Organization by David F. Smith, Ph.D., CFP® Journal of Financial Planning - January 2018 RESEARCH ON EFFECTIVE leadership shows that applying five specific leadership behaviors when working with each team member will improve your organization. Research also shows that team members...

Think "Inclusion" to Build Teamwork by David F. Smith, Ph.D., CFP®  Journal of Financial Planning – February 2018 GETTING THE RIGHT work done the right way is crucial to every financial planning practice—and it requires teamwork. A practice leader, office manager, or lead planner who builds a high-quality social exchange relationship with each...

Five key leader behaviors that keep your best staff on your team By David F. Smith, PhD (unpublished) Every person in medical practice, including the physician-owner, medical director, office manager, lab technicians—everyone—has some thought of quitting their work. The thoughts may be pervasive or momentary, and action may be imminent or a "me – n...

Are They Thinking of Quitting? By David F. Smith, PhD in the Journal of Financial Planning - April 2018 Yes. Leadership studies find that each employed person has a degree of what is called voluntary termination intention (VTI) and CFP® firms are not immune to this employee characteristic. VTI came up during table-talk at an FPA® Chapter meeting: "...

Promoting Improvement: A Key to Teamwork Excellence by David F. Smith, Ph.D., CFP® in the Journal of Financial Planning - July 2018 Providing great service to clients is critical for CFP® practitioner firms to succeed. Perhaps it goes without saying that having team members get better at what they do leads to excellence, but there is much more to "...

Reverse Mentoring Reverse mentoring is a leadership development program that pairs senior executives with younger (much) employees so that the senior member is mentored by the younger to foster an understanding of how the younger generation of employees thinks and acts. It is also a great way for the senior member to learn about social media, deman...

Scouting Your Way to the Best Colleges: When "Eagling-out" leads to "Eagling-in" fellow Eagle David F. Smith, Phd is a guidebook to assist Eagle (and other) Scouts use their great Scouting experiences to better present themselves to the admissions committees of the best colleges. David applied to and was accepted by Harvard - he made extensive...

Leadership and the Millennial Generation: Millennials as Team Members, as Team Leaders, and as Team Leaders of Boomer Team Members by David F. Smith, PhD applies the concepts of behavioral leadership to the interactions a millennial leader or team member have regarding getting work done. The millennial generation acts differently than previous gene...

How Successful Teams Work: What Science Says about Leadership and High-Performance Teamwork available on Amazon by David F. Smith, PhD guides the reader to develop leadership skills based on one-on-one relational behaviors. What this means is that the reader can learn to lead better by understanding that leadership requires developing the rela...

Team Leadership: Four lessons learned about leadership and the Millennial generation Introduction: The Challenge The majority of new professionals in all areas today are from the Millennial Generation (millennials) having being born between 1981 and 1996. By 2030, millennials will comprise more than 75% of the total U.S. professional workforce. If ...