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Obsessing over OCB is Good

Obsessing over OCB is Good Organizational Citizenship Behavior (OCB) describes actions of an employee where high OCB is evidenced by positive behaviors that are above expected. Low OCB is evidenced by negative, or lack of positive, behaviors that are below expected. For example, an employee with high OCB likely volunteers for committees while an em...
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Authentic Leadership: Not just another fad

Authentic Leadership: Not just another fad Do you need proof that you as a leader should be aware of your own thoughts and feelings regarding your work and your team? Probably not. But do you know what being aware actually does to improve outcomes? Recent research by Maximo, Stander, and Coxen (the authors) started with that awareness factor and fo...
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"Rethinking the Extraverted Sales Ideal: The Ambivert Advantage"

Review of the findings in the article Rethinking the Extraverted Sales Ideal: The Ambivert Advantage by Adam M. Grant at: https://doi.org/10.1177/0956797612463706 Relate these two questions: Do you believe Extraverts make the best salespeople? Have you heard of Ambiverts? Research by Adam Grant of Wharton School at the University of Pennsylvania ( ...
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Reverse Mentoring Overview

AT AN INDUSTRY conference recently, I was reminded how powerful reverse mentoring is for leadership development. Reverse mentoring is a management tactic that pairs senior members and junior members of the firm. This sounds like mentoring, but in this pairing, the junior member is  in charge.I will be pr...
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