Keep Your Best Staff workshop

If you are an experienced leader and are concerned with possible or actual staff turnover, then this workshop can help. The Five Behaviors that research has shown that affect the leader-member exchange quality the most are practiced so you can include them in your every day work to reduce Voluntary Termination Intention. This is a 70-90 minute work...
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The Five Star workshop

If you are an experienced leader and want to sharpen your leader-behavior skills, then this is a great workshop. The Five Behaviors that research has shown that affect the leader-member exchange quality the most are practiced so you can include them in your every day work. This is a one day workshop that provides participants tools to better work w...
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It Takes Two workshop

If you are not yet a team leader, there is a workshop designed for those interested in learning about leadership and allows participants to develop capabilities for working with their supervisor/manager/team-leader. "It takes two to Tango" and both leader and follower benefit from our research as applied in our workshop. This is a one day workshop ...
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For Leaders Only workshop

This program for leaders is a workshop series comprised of an initial day, and advanced day, and a maintenance day. The initial day establishes the baseline, goals, and growth plans for the participant. The advanced day comes a few months later to review progress, set new goals, and make new plans. The maintenance day is a session for coaching on s...
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Leadership Behaviors that Matter

Understand the Behaviors of Leaders and Team Members to Improve Your Organization by David F. Smith, Ph.D., CFP® Journal of Financial Planning - January 2018 RESEARCH ON EFFECTIVE leadership shows that applying five specific leadership behaviors when working with each team member will improve your organization. Research also shows that team members...
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Think "Inclusion" to Build Teamwork

Think "Inclusion" to Build Teamwork by David F. Smith, Ph.D., CFP®  Journal of Financial Planning – February 2018 GETTING THE RIGHT work done the right way is crucial to every financial planning practice—and it requires teamwork. A practice leader, office manager, or lead planner who builds a high-quality social exchange relationship with each...
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Keeping Your Best Staff using Leadership Behaviors

Five key leader behaviors that keep your best staff on your team By David F. Smith, PhD (unpublished) Every person in a medical practice, including the physician-owner, medical director, office manager, lab technicians—everyone—has some thought of quitting their work. The thoughts may be pervasive or momentary, and action may be imminent or a "me –...
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Are They Thinking of Quitting?

Are They Thinking of Quitting? By David F. Smith, PhD in the Journal of Financial Planning - April 2018 Yes. Leadership studies find that each employed person has a degree of what is called voluntary termination intention (VTI) and CFP® firms are not immune to this employee characteristic. VTI came up during table-talk at an FPA® Chapter meeting: "...
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Promoting Improvement as a Leadership Behavior

Promoting Improvement: A Key to Teamwork Excellence by David F. Smith, Ph.D., CFP® in the Journal of Financial Planning - July 2018 Providing great service to clients is critical for CFP® practitioner firms to succeed. Perhaps it goes without saying that having team members get better at what they do leads to excellence, but there is much more to "...
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Reverse Mentoring Revisited

Reverse Mentoring Reverse mentoring is a leadership development program that pairs senior executives with younger (much) employees so that the senior member is mentored by the younger to foster an understanding of how the younger generation of employees thinks and acts. It is also a great way for the senior member to learn about social media, deman...
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SCOUTING YOUR WAY TO THE BEST COLLEGES: When “Eagling-out” leads to “Eagling-in”

Scouting Your Way to the Best Colleges: When "Eagling-out" leads to "Eagling-in" fellow Eagle David F. Smith, Phd is a guidebook to assist Eagle (and other) Scouts use their great Scouting experiences to better present themselves to the admissions committees of the best colleges. David applied to and was accepted by Harvard - he made extensive...
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LEADERSHIP AND THE MILLENNIAL GENERATION: Millennials as Team Members, as Team Leaders, and as Team Leaders of Boomer Team Members

Leadership and the Millennial Generation: Millennials as Team Members, as Team Leaders, and as Team Leaders of Boomer Team Members by David F. Smith, PhD applies the concepts of behavioral leadership to the interactions a millennial leader or team member have regarding getting work done. The millennial generation acts differently than previous gene...
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How Successful Teams Work: What Science Says about Leadership and High-Performance Teamwork

How Successful Teams Work: What Science Says about Leadership and High-Performance Teamwork available on Amazon by David F. Smith, PhD guides the reader to develop leadership skills based on one-on-one relational behaviors. What this means is that the reader can learn to lead better by understanding that leadership requires developing the rela...
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Why and How to Uncover What Team Members Say About Their Leaders

Article in The Journal of Medical Practice Management.   Reprinted with Permission from The Journal of Medical Practice Management®, Volume 35, Number 6, pages 308-310, Copyright 2020, American Association for Physician Leadership®, 800-562-8088, www.physicianleaders.org Download PDF File Here To unsubscribe, reply to this email with "Uns...
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Introverted Charitable Board Members: How to Mine that Gold!

David Smith, our Director of Research, recently presented a Webinar to large group of professionals who support charities. David provided three actionable strategies to help their boards function better. These strategies are aimed at board members who are introverts. These board members can present leadership challenges but by using the science of ...
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Leadership Skills to Address the Four Categories of Demotivation

Reprinted with Permission from The Journal of Medical Practice Management®, Volume 35, Number 3, pages 168-170, Copyright 2019, American Association for Physician Leadership®, 800-562-8088, www.physicianleadership.org Download PDF File Here To unsubscribe, reply to this email with "Unsubscribe" in the subject or at the top of the body.

A New Approach to Make Rewards Rewarding

​Reprinted with Permission from The Journal of Medical Practice Management®, Volume 35, Number 2, pages 122-144, Copyright 2019, American Association for Physician Leadership®, 800-562-8088, www.physicianleadership.org   Download PDF File Here To unsubscribe, reply to this email with "Unsubscribe" in the subject or at the top of the body.

Reverse Mentoring Addendum

​Material referred to in Los Angeles 10/2/19   Download PDF File Here   Download PDF File Here   Download PDF File Here

Obsessing over OCB is Good

Obsessing over OCB is Good Organizational Citizenship Behavior (OCB) describes actions of an employee where high OCB is evidenced by positive behaviors that are above expected. Low OCB is evidenced by negative, or lack of positive, behaviors that are below expected. For example, an employee with high OCB likely volunteers for committees while an em...
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Authentic Leadership: Not just another fad

Authentic Leadership: Not just another fad Do you need proof that you as a leader should be aware of your own thoughts and feelings regarding your work and your team? Probably not. But do you know what being aware actually does to improve outcomes? Recent research by Maximo, Stander, and Coxen (the authors) started with that awareness factor and fo...
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