Changing behavior as a leader requires targeted effort. The important leadership behaviors need to be habits, so change is creating new habits. The first step is to observe how the leadership behaviors of inclusion, respecting, rewarding, improvement, and modeling are used at the start of the change process. The second step is to create goals ...

Millennial Madness By David F. Smith, Ph.D. Summary:Millennial employees have general characteristics that leaders must stay aware of and manage to in order to have a productive, efficient, and effective workplace. This article discusses those characteristics in terms of leadership style, leadership habits, and teamwork. A PDF of the full arti...

Five key leader behaviors that keep your best staff on your team by David F. Smith, Ph.D., CFP® Every person in a medical practice, including the physician-owner, medical director, office manager, lab technicians—everyone—has some thought of quitting their work. The thoughts may be pervasive or momentary, and action may be imminent or a "Me? – Neve...

Understand the Behaviors of Leaders and Team Members to Improve Your Organization by David F. Smith, Ph.D., CFP®  RESEARCH ON EFFECTIVE leadership shows that applying five specific leadership behaviors when working with each team member will improve your organization  Research also shows that team members can behave in three ways at ...

Think "Inclusion" to Build Teamwork by David F. Smith, Ph.D., CFP® GETTING THE RIGHT work done the right way is crucial to every financial planning practice—and it requires teamwork. A practice leader, office manager, or lead planner who builds a high-quality social exchange relationship with each team member individually will benefit from hav...

by David F. Smith, Ph.D., CFP® Are They Thinking of Quitting? Yes. Leadership studies find that each employed person has a degree of what is called voluntary termination intention (VTI) and CFP® firms are not immune to this employee characteristic. VTI came up during table-talk at an FPA® Chapter meeting: "Millennials just up and leave," compl...

by David F. Smith, Ph.D., CFP® Providing great service to clients is critical for CFP® practitioner firms to succeed. Perhaps it goes without saying that having team members get better at what they do leads to excellence, but there is much more to "improvement" than job excellence. File Name: Jul-2018-Improvement-JFP1 File Size: 80 kb Download...